Patient engagement is the new “it” term and if your practice is like others, you are taking a close look at what you can do to make the patient experience so great that it has patients raving about your practice on Yelp and Facebook and sending family and friends your way.
There’s no shortage of technologies out there to help you give your front office a patient experience makeover. But are they really worth the investment…and the trouble of disrupting what’s already working? We get it, and agree that all practices should be skeptical, especially when it comes to technology that sits between a practice’s direct connection with its patients. So, what makes us think…..