“But we’ve always done it this way before….”

Sometimes called “the seven most expensive words in business”, this phrase is one that seems to be the chief operating philosophy of many organizations, including the business side of your medical practice.  At its root is the general fear of change and the comfort we all seem to take from familiar things.  The other phrase you might hear related to this same idea is the old “if it ain’t broke, don’t fix it” line, which again is about not making changes because things are “good enough”.  Of course the problem with

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