Engagement without Commitment: The Healthcare Dilemma

My colleague and friend, Lynn, has been engaged eleven times — but still longs for a real connection. “What is wrong with this gal?” you say. “She must be the problem.”

She has a problem, alright; her healthcare providers are not connected electronically and she needs them to be. They just can’t commit.

There is a lot of focus today on Patient Engagement. Conceptually, the more engaged patients are


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