Overcoming Provider Objections to Delegating Refill Requests

If you’re at all familiar with healthfinch, you know that our mission is to reduce provider burnout by taking work off their plates and delegating as much as possible. This requires two key elements: standardized protocols for staff to follow and provider trust in the process.

Here are two common objections providers have when asked to delegate their refill requests to staff and how to address them:


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